THOR - Centralized Retail Operations

THOR – Retail Operations Manual (Centralized Systems with Goods Receipt)

1. Program Login

Start the program by double-clicking the icon. Then select the correct working date and press OK or ENTER.
If prompted for an update, choose 'YES - Update program'.
After date confirmation, a login form will appear. Enter your operator ID and password and press OK or ENTER to proceed.

2. Issuing Receipts

To open the retail cashier, press F2 or click the 'MP RAČUN' button.
Items can be added via:
- Barcode scanning
- Manual code or barcode entry + ENTER
- Typing partial name + ENTER
- Entering any part of the name + F3
You can modify quantity/discount with ENTER or the KOL/Change button.
To delete items: press DELETE or click the trash icon.
Apply discount to all items: press HOME or 'DISCOUNT'.
Finish receipt with cash: F8 or 'CASH' button.
Finish with card: END or 'Card/Cheque'. Choose the correct card.
For R-1 invoice: F5 or 'R1 Invoice', then select or add the customer.

3. Shopping Cart Functionality

The system supports 3 parallel shopping carts. Each seller can use a separate cart for different customers.
Useful when a customer temporarily leaves and another one is served in the meantime.

4. Reviewing or Cancelling Receipts

Press F3 or click 'MP RAČUN' to access previous receipts.
Select a receipt to:
- View it
- Reprint (F5)
- Email it
- Cancel (storno). Optionally return items to draft for reuse.

5. Day-End Summary

Press F6 or click 'MP PROMET' to view daily turnover.
You can:
- Print reports (F5 for POS printer, F6 for A4)
- Email the report
- Record a cash deposit (F8)
- Log bank transfer (Isplata)
- Print bank receipt
- Close the day (F4). The system will auto-close the day if not done manually.

6. Cashier Change (Shifts)

When a new operator takes over, log them in using 'Log in staff' or press F1 to ensure correct tax reporting.

7. End of Work

After checking turnover, close the program. Do not shut down the PC—it will auto-send data at 23:00.

8. Vendor Goods Receipt

To sell vendor-delivered goods, create a receipt record. This doesn’t update stock but allows temporary sales.
Use 'Goods & Stock' menu or shortcut key to access receipts.

Create a new entry with:
- Document date
- Document number
- Type (Invoice or Delivery note)
- Scan number from THOR.scan app
- Select the supplier
Add received items just like on a retail invoice.
After entering, choose 'Save'.

You can choose 'Immediately close document' to send it to the central system.

Always print and attach POS receipt.

9. Daily Goods Returns

Handled the same way as receipts, but choose document type: 'GOODS RETURN'.
Enter quantity (no minus sign). Recommended: print and give copy to supplier.
Returns are usually used for daily items (bread, milk). Others should go through transfer slips to the return warehouse.

10. Receiving Goods from HQ or Another Branch

On the home screen, click the alert about pending transfer slips.

Select a slip and click 'Receive goods from this transfer (F12)'.

You may review items before confirming.
Check price changes and print shelf labels if needed.

11. Sending Goods to Another Store or HQ

Open 'Goods Transfer' screen and create a new transfer.
Select target store or central warehouse.
Add items and quantity.
To send to a supplier: note supplier name and document number.
Save with options 'Immediately close' and 'Print POS document'. Recommend printing two copies.

12. Item Price Changes

New prices from HQ appear as a notification. Click to review and apply them.

The system creates a price change log. You must print new labels from it.

13. Printing Shelf Labels

Labels can be printed via:
- Goods receipts (by calculation sheet)
- Price change logs
- Manual entry in 'Goods & Stock → Print Prices'
- Sales promotions (via action review)

14. Ordering Goods

Orders to suppliers or HQ are done via the ordering module.

Select supplier or internal warehouse.

Fill optional notes and desired delivery time.

Products can be added by code, name, or imported from an old order.

15. THOR.scan Mobile App

Download THOR from the file
On first use, enter company OIB and business location code.

Tap 'Scan', enter document name/number, and follow the steps.

Confirm and send to server. The scan number is needed for linking the document in THOR.