MONRI POS - Guide

MONRI POS Integration – Retail Instructions for THOR

1. Retail Use Instructions

Process sales as usual. For payment, select “KARTICE” (Cards) to send the transaction to POS.

POS will display the transaction amount and prompt for PIN or installment selection. Authorization result (ODOBRENO or ODBIJENO) will appear in THOR and on the POS.

2. Receipts and Slips

• Approved Transactions:

  • Generate merchant and customer slips

  • Customer must sign merchant slip if required

• Declined Transactions:

  • Print 2 rejection slips

  • User is returned to the active invoice

    

3. Transaction Cancellation

If the transaction must be canceled and it was created today, use Pregled računa to perform a storno.

THOR will send a cancellation request to the POS, and a cancellation slip will be printed.

Note: Transactions older than today cannot be canceled via THOR. Contact MONRI support.

4. Installment Selection Option

When enabled, before each transaction, THOR will ask the cashier whether to allow the customer to select the number of installments. If disabled, POS offers installments to all customers by default.

5. Error 1001 – Unfinished Transaction

If THOR crashes or loses power before confirming a transaction to the POS, the POS waits indefinitely.

On the next transaction attempt, THOR will prompt the user to confirm the outcome of the last transaction:

• “Prihvati ovu transakciju” – if the invoice was saved

• “Odbij ovu transakciju” – if the invoice was not saved and needs to be redone