---
title: "From Initial Contact to Successful Production: A Guide for Merchants"
slug: "merchant-flow"
updated: 2025-06-26T10:20:17Z
published: 2025-06-26T10:20:17Z
canonical: "docs.monri.com/merchant-flow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monri.com/llms.txt
> Use this file to discover all available pages before exploring further.

# From Initial Contact to Successful Production: A Guide for Merchants

To go live with WebPay, follow these 7 essential steps. This guide details your journey from initial contact to creating a new merchant on WebPay's test environment.

1. **Submit Access Form**:
  - You will receive an electronic access form to set up your Monri environment(s).
  - Complete, sign, and stamp the required bank forms. Return them as a Word or PDF document.
  - The Monri Sales team will forward your completed forms to the responsible parties.
2. **Test Environment Setup**:
  - A test account will be created for you on the Monri test environment.
  - You will receive technical documentation to the contact you provided in the access form.
3. **Integrate with** WebPay **and Brand Your Website**:
  - Integrate and brand your website as required.
  - Notify the Support team once integration is complete as stated in the instructions you received in the step 2.
4. **Website Inspection**:
  - When you are finished as stated in the email you got in step 2. the Support team will conduct a website inspection.
  - (If applicable) The bank will conduct an independent inspection.
5. **Bank Contract Signing & Parameter Issuance**:
  - The bank(s) will invite you to sign the contract.
  - The bank(s) will issue your TID and MID parameters.
6. **3DS Authentication Registration:**
  - Your account will be registered with global payment systems for 3DS authentication. This is handled by both the Bank (majority) and Monri (only for UCBM/BIH).
7. **Monri Contract Signing**:
  - Sign the Monri contract (Region dependent).

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**Following these steps leads to**:

**Production Environment Activation:**

- Once all preceding steps are complete, your production environment will be activated.
- (For detailed information, refer to "Merchant Onboarding - Production Environment - UCBM.")